Privacy Policy of ExpertFix
Privacy Policy for Handyman Santa Clarita
What personal information do we collect?
When you contact us for handyman services, request a quote, or subscribe to updates, we may collect your name, email address, phone number, home address, and specific details related to the services you need. This information helps us provide tailored solutions for your home repair and maintenance needs.
When do we collect information?
We collect information when you voluntarily provide it by filling out forms on our website, contacting us by phone or email, or subscribing to our monthly plans and packages.
How do we use your information?
We may use the information collected from you in the following ways:
- To respond to your inquiries and provide handyman service estimates.
- To schedule and perform home repair and maintenance tasks.
- To improve our services and customer experience.
- To follow up after service completion to ensure your satisfaction.
How do we protect your information?
We take your privacy seriously and employ advanced security measures to safeguard your data. Our website is encrypted with Secure Socket Layer (SSL) technology, and we regularly scan for vulnerabilities. Your personal data is securely stored and accessible only to authorized personnel. Payment information is processed through trusted third-party systems and is not stored on our servers.
Do we use cookies?
We use basic cookies to enhance your browsing experience but do not track personal behavior or store sensitive data. You can disable cookies through your browser settings, though certain website features may not function properly as a result.
Third-party disclosure
We do not sell, trade, or share your Personally Identifiable Information with outside parties, except when necessary to complete a service or transaction, such as coordinating with trusted service providers.
Third-party links
Our website may include links to third-party resources or services. These external websites operate independently and have their own privacy policies. We are not responsible for their practices or content.
We may use Google Analytics to understand site traffic and improve user experience. However, we do not collect personal information through Google Ads or other advertising platforms.
How does our site handle Do Not Track signals?
We honor Do Not Track (DNT) signals and do not track visitors when a DNT setting is enabled in your browser.
Children’s Privacy (COPPA Compliance)
We do not knowingly collect personal data from children under the age of 13, in compliance with the Children’s Online Privacy Protection Act (COPPA). If you believe your child has shared personal data with us, please contact us immediately, and we will take appropriate steps to remove the information.
Fair Information Practices
In accordance with Fair Information Practices, we will notify affected users via email within 7 business days in the event of a data breach.
We also uphold the Individual Redress Principle, allowing users to pursue legal rights if data processors fail to adhere to privacy laws.
CAN-SPAM Act
The CAN-SPAM Act regulates the sending of commercial emails. We collect your email address to send updates, newsletters, or respond to inquiries.
To comply with the CAN-SPAM Act, we agree to:
- Provide an easy way to unsubscribe from future emails.
- Respond promptly to unsubscribe requests.
- Clearly identify emails as marketing or service-related communications.
Contact Us
If you have any questions regarding this privacy policy, please contact us:
ExpertFix Handyman Services Santa Clarita
Address: 9FCM+RJX Santa Clarita, California, USA
Email: [email protected]